Customer Churn Analysis

Customer churn Analysis is a critical process that empowers businesses to understand the factors driving customer turnover and implement effective retention strategies. In this project, I utilized Microsoft Power BI to visualize and analyze customer data, uncovering actionable insights that help mitigate churn.

The analysis highlights key patterns by examining customer demographics, usage behavior, and satisfaction levels through interactive dashboards. These insights provide a comprehensive, data-driven approach for identifying at-risk customers and optimizing retention strategies, enabling businesses to foster long-term relationships with their clients.

This project exemplifies my ability to leverage data visualization tools to transform complex datasets into meaningful insights that support informed decision-making and business growth.